Shipping policy

Shipping Policy

Last Updated: 13/08/2026

Thank you for shopping with Mudpaw! Please read our shipping policy below to understand how your order will be processed and delivered.

Where We Ship

We currently ship to addresses within the United Kingdom only.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may take an additional day or two. We'll notify you via email if there's a significant delay.

Shipping Times

Since our products are shipped from our trusted suppliers, please allow:

Destination	Estimated Delivery Time
United Kingdom	7–15 business days

Please note: this is an estimate, not a guarantee. Delivery times may be affected by customs processing, local carrier delays, weather, or high shipping volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your order. [Insert: "We offer free shipping on orders over £__" if applicable.]

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update, as it may take time for the carrier to scan the package.

You can track your order at any time by [visiting our order tracking page / using the link in your shipping confirmation email].

Customs, Duties & Taxes

As all orders are shipped within the UK, no customs fees or import duties apply.

Delayed or Lost Packages

If your order hasn't arrived within the estimated delivery window, please contact us at

Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with Mudpaw! Please read our shipping policy below to understand how your order will be processed and delivered.

Where We Ship

We currently ship to addresses within the United Kingdom only.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may take an additional day or two. We'll notify you via email if there's a significant delay.

Shipping Times

Since our products are shipped from our trusted suppliers, please allow:

Destination	Estimated Delivery Time
United Kingdom	7–15 business days

Please note: this is an estimate, not a guarantee. Delivery times may be affected by customs processing, local carrier delays, weather, or high shipping volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your order. [Insert: "We offer free shipping on orders over £__" if applicable.]

Order Tracking

You can track your order at any time by [visiting our order tracking page / using the link in your shipping confirmation email].

Customs, Duties & Taxes

As all orders are shipped within the UK, no customs fees or import duties apply.

Delayed or Lost Packages

If your order hasn't arrived within the estimated delivery window, please contact us at [insert support email] and we'll do our best to help track down your package.

If a package is confirmed lost in transit, we will offer a replacement or refund in accordance with our [Refund Policy].

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. Mudpaw is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at [

Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with Mudpaw! Please read our shipping policy below to understand how your order will be processed and delivered.

Where We Ship

We currently ship to addresses within the United Kingdom only.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may take an additional day or two. We'll notify you via email if there's a significant delay.

Shipping Times

Since our products are shipped from our trusted suppliers, please allow:

Destination	Estimated Delivery Time
United Kingdom	7–15 business days

Please note: this is an estimate, not a guarantee. Delivery times may be affected by customs processing, local carrier delays, weather, or high shipping volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your order. [Insert: "We offer free shipping on orders over £__" if applicable.]

Order Tracking

You can track your order at any time by [visiting our order tracking page / using the link in your shipping confirmation email].

Customs, Duties & Taxes

As all orders are shipped within the UK, no customs fees or import duties apply.

Delayed or Lost Packages

If your order hasn't arrived within the estimated delivery window, please contact us at [insert support email] and we'll do our best to help track down your package.

If a package is confirmed lost in transit, we will offer a replacement or refund in accordance with our [Refund Policy].

Incorrect Shipping Addresses

Questions?

If you have any questions about your order or our shipping policy, feel free to reach out to us at [insert support email] or through our [Contact Us page].

Want me to also draft a matching Refund/Return Policy for your UK store, since that's usually needed alongside this?

— we'll do our best to update it before the order ships.

Questions?

If you have any questions about your order or our shipping policy, feel free to reach out to us at [insert support email]

Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping with Mudpaw! Please read our shipping policy below to understand how your order will be processed and delivered.

Where We Ship

We currently ship to addresses within the United Kingdom only.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

If we experience a high volume of orders, processing may take an additional day or two. We'll notify you via email if there's a significant delay.

Shipping Times

Since our products are shipped from our trusted suppliers, please allow:

Destination	Estimated Delivery Time
United Kingdom	7–15 business days

Please note: this is an estimate, not a guarantee. Delivery times may be affected by customs processing, local carrier delays, weather, or high shipping volumes.

Shipping Costs

Shipping costs are Free

Order Tracking

You can track your order at any time by [visiting our order tracking page / using the link in your shipping confirmation email].

Customs, Duties & Taxes

As all orders are shipped within the UK, no customs fees or import duties apply.

Delayed or Lost Packages

If your order hasn't arrived within the estimated delivery window, please contact us at studio.nexusstudio@gmail.com and we'll do our best to help track down your package.

If a package is confirmed lost in transit, we will offer a replacement or refund in accordance with our [Refund Policy].

Incorrect Shipping Addresses

Questions?

If you have any questions about your order or our shipping policy, feel free to reach out to us at studio.nexusstudio@gmail.com or through our [Contact Us page].

Want me to also draft a matching Refund/Return Policy for your UK store, since that's usually needed alongside this?

or through our [Contact Us page].

Want me to also draft a matching Refund/Return Policy for your UK store, since that's usually needed alongside this?

and we'll do our best to help track down your package.

If a package is confirmed lost in transit, we will offer a replacement or refund in accordance with our [Refund Policy].

Incorrect Shipping Addresses

Questions?

If you have any questions about your order or our shipping policy, feel free to reach out to us at studio.nexusstudio@gmail.com or through our [Contact Us page].